Benefits Verification Representative
Job Description:
- Verify insurance coverage and obtain prior authorization information for patients.
- Complete and document benefit verification review.
- Coordinate with the Patient Intake Coordinators for new and existing accounts.
- Investigate type and level of insurance coverage to assess patient eligibility for the program.
- Communicate with medical professionals and insurance company personnel.
- Complete data entry in ACIS to ensure accuracy of reporting and outcomes.
Requirements:
- Minimum 1 year experience working in a customer service or call center environment.
- Data entry experience.
- Working knowledge in Microsoft Office, specifically Outlook and Word.
- Home infusion or durable medical equipment (DME) experience preferred.
- Experience verifying benefits with insurance companies preferred.
- Education: Verifiable High School Diploma or GED is required.
Benefits:
- medical, dental, and vision coverage
- paid time off
- retirement savings options
- wellness programs
- comprehensive benefits package
